Emergency and Urgent Care
Scribe utilization in the ER will result in increased efficiencies and a positive return on investment. In a financial analysis conducted by a national billing company, an ED staffed with Scrivas scribes increased wRVUs and E&M level coding by 10%, increased charges per patient 16%, and significantly increased the average number of patients seen per hour, along with an increase in physician satisfaction. The difference is that Scrivas takes the time to ensure high quality training through a best-in-industry training and quality assurance program.
Return On Investment

Increases RVUs

Increases E&M Levels

Increases in Charges

Increases in Patients per Hour
Efficiency

Decreases Admit Time

Decreases Patients Left Without Being Seen

Reduces Arrival To Physician Time

Reduces Door To Discharge Time
Satisfaction

Reduces Patient Wait Time

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

Increases Eye Contact Between Patient And Provider
Hospitalists
Hospitalists are looking for ways to decompress the ED by improving the admission process from the ED, along with improving their CMI on admitted patients. Pairing scribes with admitting hospitalists decreases time spent on admission H & Ps by almost 50% as demonstrated during a Scrivas hospital pilot program. The scribe assisted hospitalist decreased the time spent charting by about 50% as well. Additionally, published studies have shown that when scribes are partnered with hospitalists conducting rounds, CMI increased by .26 & 28 in two different hospitals. The hospitalists were able to see an extra 2-4 patients per day, all while reducing documentation burden and burnout.
Return On Investment

Increases Case Mix Index

Increases Admits Before Midnight

Reduces Patients' Length Of Hospital Stay

Increases Patients Seen Per Shift
Efficiency

Increase Admits Before Midnight

Reduces Full Time Equivalents

Improves Real-Time Documentation

Reduces Patents' Length Of Hospital Stay
Satisfaction

Reduces Patient Wait Time

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

HCAHPS
Ambulatory Care
Physicians in outpatient facilities are interested in ways that they can reduce the clerical burden, frequent interactions, and distractions that EMRs prompt, which lead to physician burnout and job dissatisfaction. Scribes alleviate a physician’s charting time which increases the number of patients seen per day, leading to decreased appointment windows. Scribes also reduce the number of clicks per day, improve physician-patient eye contact, and allow the physician to spend more time with patients instead of documentation.
Return On Investment

Increases Patients Per Hour

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

Reduces Full Time Equivalents
Efficiency

Reduces Patient Wait Time

Decreases Time To Next Appointment

Doctors Go Home On Time

Increases Direct Patient Care As Doctor Is Focused On Patient
Satisfaction

Reduces Patient Wait Time

Doctors Go Home On Time

Increases Documentation Of Billable Criteria

Increases Eye Contact Between Patient And Provider