Emergency

Analysis of research in multiple emergency departments has shown that the use of medical scribes increases wRVUs, per patient charges, patients seen per hour, and also increases E&M leveling.

Within the ED, a scribe will assist with the charting and clerical duties typically performed by a medical provider. They will utilize Scrivas’ best-in-industry training to improve efficiency throughout the unit, thus creating a solid return on the hospital’s investment. More than the financial benefit is the satisfaction of both the provider and the patient, which is important to reducing physician burnout and improving the rankings of the hospital.

Urgent Care

Patients come to your Urgent Care facility for two reasons: Speed and Convenience. Urgent Care clinics shouldn’t have the long wait times associated with emergency rooms and primary care facilities.

But what happens when your clinic process lags?

Medical scribes in the Urgent Care setting will increase efficiencies by reducing patient wait times, improving throughput, and decreasing the documentation burden for the physicians. Patients choose urgent cares primarily for quicker turnaround times and having a scribe at your side allows the physicians to spend more time seeing patients, and less time in front of a computer. You want to make good on your commitment to see patients quicker and more efficiently than an emergency room. Scrivas is part of the solution to help your Urgent Care meet that goal.

Hospitalists

Hospitalists see a high number of patients per day which leads to an increased demand of charting. Research within the hospitalist setting has found scribes significantly increase CMI, therefore leading to increases in revenue. Published studies conducted in two hospitals showed that when scribes are partnered with hospitalists conducting rounds, CMI increased by .26 & .28.

Pairing medical scribes with admitting hospitalists decreases time spent on admission H & Ps by almost 50% as demonstrated during a Scrivas hospital pilot program (0.8 admits per hour without a scribe increased to 1.5 admits per hour with a scribe). The scribe assisted hospitalist decreased the time spent charting by about 50% as well (55 minutes per chart without a scribe reduced to 27 minutes per chart with a scribe).

Scribes reduce the burden of documentation and free up time for a hospitalist to care for patients. They also help to decrease the levels of physician burnout which is a growing concern in the medical field.

Ambulatory Care

EMR input consumes a great deal of a provider’s workday which negatively affects your organization’s bottom line. A highly trained medical scribe can accomplish the same documentation a provider could for a fraction of the cost.

Physicians in outpatient facilities are interested in ways that they can reduce the clerical burden, frequent interactions, and distractions that EMRs prompt, which lead to physician burnout and job dissatisfaction.

Medical scribes alleviate a physician’s charting time which increases the number of patients seen per day, leading to decreased appointment windows. Scribes also reduce the number of physician clicks per day, improve physician-patient eye contact, and allow the physician to spend more time with patients instead of documentation.

Emergency and Urgent Care

Scribe utilization in the ER will result in increased efficiencies and a positive return on investment. In a financial analysis conducted by a national billing company, an ED staffed with Scrivas scribes increased wRVUs and E&M level coding by 10%, increased charges per patient 16%, and significantly increased the average number of patients seen per hour, along with an increase in physician satisfaction. The difference is that Scrivas takes the time to ensure high quality training through a best-in-industry training and quality assurance program.

Return On Investment

Increases RVUs

Increases E&M Levels

Increases in Charges

Increases in Patients per Hour

Efficiency

Decreases Admit Time

Decreases Patients Left Without Being Seen

Reduces Arrival To Physician Time

Reduces Door To Discharge Time

Satisfaction

Reduces Patient Wait Time

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

Increases Eye Contact Between Patient And Provider

Hospitalists

Hospitalists are looking for ways to decompress the ED by improving the admission process from the ED, along with improving their CMI on admitted patients. Pairing scribes with admitting hospitalists decreases time spent on admission H & Ps by almost 50% as demonstrated during a Scrivas hospital pilot program. The scribe assisted hospitalist decreased the time spent charting by about 50% as well. Additionally, published studies have shown that when scribes are partnered with hospitalists conducting rounds, CMI increased by .26 & 28 in two different hospitals. The hospitalists were able to see an extra 2-4 patients per day, all while reducing documentation burden and burnout.

Return On Investment

Increases Case Mix Index

Increases Admits Before Midnight

Reduces Patients' Length Of Hospital Stay

Increases Patients Seen Per Shift

Efficiency

Increase Admits Before Midnight

Reduces Full Time Equivalents

Improves Real-Time Documentation

Reduces Patents' Length Of Hospital Stay

Satisfaction

Reduces Patient Wait Time

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

HCAHPS

Ambulatory Care

Physicians in outpatient facilities are interested in ways that they can reduce the clerical burden, frequent interactions, and distractions that EMRs prompt, which lead to physician burnout and job dissatisfaction. Scribes alleviate a physician’s charting time which increases the number of patients seen per day, leading to decreased appointment windows. Scribes also reduce the number of clicks per day, improve physician-patient eye contact, and allow the physician to spend more time with patients instead of documentation.

Return On Investment

Increases Patients Per Hour

Reduces Physician Charting Time

Increases Documentation Of Billable Criteria

Reduces Full Time Equivalents

Efficiency

Reduces Patient Wait Time

Decreases Time To Next Appointment

Doctors Go Home On Time

Increases Direct Patient Care As Doctor Is Focused On Patient

Satisfaction

Reduces Patient Wait Time

Doctors Go Home On Time

Increases Documentation Of Billable Criteria

Increases Eye Contact Between Patient And Provider