Pediatric ER physician’s company aims to increase efficiency, improve patient care and address burnout Even with the shift from paper to electronic records, Fernando G. Mendoza, M.D., recognized that doctors need to spend more time with patients and less time taking notes. “Health care is human care,” said Dr.Mendoza, who completed his pediatric residency at the University of Miami/Jackson Health System in 2002 and returned three years later as an attending physician. “There is a lot of technology surrounding advances in health care, but sometimes the human solution is the right solution. Technology cannot replace someone who is asking questions, listening and applying their knowledge to determine the best treatment plan.” When Dr. Mendoza became medical director of Baptist Children’s Hospital Pediatric Emergency Department in 2012, a position he still holds, he realized that he and his colleagues were spending so many hours documenting charts after finishing their shifts that it was leading to burnout. The entrepreneur in him wanted to find a way to help doctors do more of what they do best: see patients and focus on patient care. “The medical environment at UM/Jackson taps into your creativity,” said Dr.Mendoza, who is board certified in pediatrics and pediatric …
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